[Last Updated: January 1, 2024]
At Wire Wings, we strive to ensure your satisfaction with our products. Please read our Cancellation and Refund Policy carefully to understand the terms and conditions governing the cancellation and refund of our products.
1. Cancellation Policy
1.1 Digital Marketing Services:
- Cancellations for ongoing digital marketing services can be made with a 30-day notice period.1.2 Web/App Development and Custom Software Development:
- Cancellations for development projects are subject to the terms outlined in the project agreement.2. Refund Policy
2.1 Digital Marketing Services:
- Refunds for digital marketing services will be considered on a case-by-case basis.2.2 Web/App Development and Custom Software Development:
- Refunds for development projects are subject to the terms outlined in the project agreement.3. Eligibility for Refund
3.1 Unsatisfactory Performance:
- Refunds may be considered if the delivered product or service does not meet the mutually agreed specifications and standards.3.2 Project Delays:
- Refunds for project delays will be assessed based on the reasons for the delay and the impact on the overall project timeline.4. Refund Process
4.1 Refund Request Submission:
- All refund requests must be submitted in writing to [refund@wirewings.in].4.2 Refund Evaluation:
- Refund requests will be evaluated by Wire Wings within 15 business days of submission.4.3 Refund Approval:
- If the refund request is approved, the refund will be processed using the original payment method.5. Contact Information
Thank you for choosing Wire Wings. We value your trust in our products and services.